Since 1989, Concepts in Community Living has assisted clients in the development and management of their supportive housing initiatives. Experienced in tailoring a wide range of consultation and support services to the needs of the client and the demands of the project, CCL is the natural leader to work with you in beginning new projects or responding to existing facilities that are now facing questions. Whether it's assessing or reassessing a market, operational start-up or re-evaluation, or renewal of mission, CCL offers a staff of specialists in research, marketing, development, and management to serve you.

The following offers a glimpse at just some of the services that we can offer you:

EVALUATION

• Define primary market area (PMA); evaluate site selection
• Assess marketing strategies and market niche
• Review other facilities & mystery shop
• Research service availability and service needs
• Analyze cultural nuances, community perceptions, and general atmosphere of a market
• Evaluate social and economic characteristics of a community
• Market area demographics and penetration rates
• Area competition and table of comparisons
• Recommendations & Action Plans

ACTION & TURNAROUND

• Market Studies, Market Strategy Reports
• Design and FF&E Consultation
• State Regulatory compliance & procedural development
• HUD, LIHTC, USDA compliance and development
• Set up of Quality Assurance monitors and review schedules
• Measurement tools for objective comparisons and on-going assessments
• Personnel Management & Staff Training
• Marketing & PR overhaul
• Budget & financial review
• New program definition and implementation
• Survey and focus group development
• Strategic planning
• Organizational and operational flow charting
• Short and long-term management agreements available
• TradeMark Programs available